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EDITION September 11

FactoryMaster Newsletter

In This Issue

Account Management
Consultancy Partnership
Scheduling: Still On Time
New Starter
New Features
Customer day
Malaysia Visit

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Latest News

Account Management Update

Over the next couple of weeks, your assigned account manager will be contacting you for a quick chat. FactoryMaster are dedicated to you, our customers and would like to ensure that each and every customer is fully satisfied with how their FactoryMaster solution is working for them.

Benefits to you?



  • Experienced, professional, friendly account managers who live and breathe manufacturing will contact and discuss with you your progress, any issues, and where you would like to see FactoryMaster develop into
  • Have your say. This is a perfect opportunity to shape how the system grows, to further meet your needs
  • Find out about the many new features and functions. FactoryMaster is a robust solution that is constantly growing and improving. Get the most out of your system!

If you are keen to speak to your account manager as soon as possible, please fill out this short form and they will be in touch shortly.




New Consultancy Partnership

FactoryMaster are proud to introduce the new consultancy partnership with CampionPPS. A business and systems consultancy focused on optimising business performance.

If you are interested to see how our partner can help you identify and implement business improvements, try the introductory Business Health Check special rate over September and October.

A Business Health Check from CampionPPS can be the first step to making real, tangible improvements to your business performance and getting the most from your business system.

The main aim of the Health Check is to identify opportunities for improving the efficiency and effectiveness of your business. The solutions may be around people, processes or systems, and usually a combination of each of these 3 elements giving you the best results.

If you are interested in getting a Business Health Check, please click here to receive more information.



Scheduling: Still On Time

The third phase of the scheduling revamp is underway, and the good news is we are still on track for completion at the end of next year. Although we are still twelve months away from a full release, we are currently working hard on adding the multiple constraints. Whether you are limited by resources, staff and/or skills; the new scheduling aims to handle each of these comprehensively and intuitively.

If you would like any more information regarding the new scheduling module, just drop an email to Rich Price: rich.price@factorymaster.co.uk.




New Starter

As part of our multiple constraints scheduling project, we are delighted to introduce our new recruit Kamesh Thirunavukarasu as our new Junior .Net Developer. Kamesh’s role is to design and implement the graphical user-interface (GUI) for the scheduling module. Kamesh has recently finished a Masters degree in Advanced Computer Science from the University of Leicester and previously worked with the Ford Motor Company.



New Features & Functionality

CRM Campaigns

You can now run CRM campaigns, creating mail-shots to send to lists of contacts in a campaign. This new feature is only available for those customers who have purchased the CRM module.

Interested in seeing how FactoryMaster can help you to keep track of all your interactions with your prospects, customers and suppliers in a single place?

Click here to contact us to receive the latest information on our CRM module.



Consignment Stock & Invoices

We have a new chargeable module that will allow you to produce consignment stock invoices.

The module will ensure that stock is delivered and invoices are raised (if applicable) to the relevant customer.

This works in two ways. Firstly, you can specify a 'stock owner' on a stock location and raise invoices for any stock movement to that location. Secondly, it is possible to enter 'stock consumption' against specified locations.

To find out more, please contact us.



Tool Purchase Calibration

You can now purchase tools (using stock type 'TL') in FactoryMaster and book these into the Tooling Register. They can also have a purchase order raised for the calibration of the tool (stock type 'TC') if it is sent to an external supplier.

All tools can now be calibrated more than once in a day, either on different methods, or multiple times on one calibration method. All tools can now have multiple calibration methods.

If the Advanced Inspection Module has been purchased, then each method can also be associated with an inspection template.

Click here if you are interested in receiving more information on Tool Purchase and calibration.



Supplier Self Billing

You can now set a 'self-billed' on receipt of goods from selected suppliers.

Click here if you are interested in receiving more information on Supplier Self Billing



Customer Day: Spring 2012

Spring 2012 will see the first of our annual customer days, and we would like to gather a feedback on what topics/areas of software you would like us to cover on the day.



  • Unique opportunity to be the first one to try a first version of the new multiple constraints scheduling module
  • See the FactoryMaster best practices/processes
  • Meet and network with other FactoryMaster customers
  • Be the first one to see the latest product news and developments
  • Have a company stand to increase your brand and product awareness


Please help us to make this event as valuable as possible by completing this short questionnaire (only 3 questions).



Malaysia Visit

Graham Scott, the company chairman visited one of our Malaysian Oil & Gas customers last week. He was introduced to a number of prospective clients who were very impressed with the 'ease of use', Traceability, Quality Control and 'Value for Money' that FactoryMaster offered.

In case it is of any interest to any of our other clients, we can introduce you to excellent Malaysian machinists with the capability of machining up to 15 tonne castings. If you are interested, please email: Graham@FactoryMaster.co.uk



Thank you for reading

If you have any comments/suggestion or feedback on the content of the newsletter, please contact marketing@factorymaster.co.uk

T: 024 7699 8661 F: 024 7639 9466 E: sales@factorymaster.com

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www.factorymaster.co.uk