UK Technical Support
|
Our basic technical support package covers:
|
|
Support of Network infrastructure and connectivity (including Wireless)
|
|
Internet connectivity (including Router / modem)
|
|
Anti Virus installation upgrade and monitoring
|
|
User Access
|
|
Performance and disk space
|
|
Backup and recovery
|
|
VPN access and firewall configuration / monitoring
|
|
Monthly remote diagnostics and health check
|
|
Technical escalation and rectification (Any new part or systems will be chargeable
unless covered under warranty)
|
|
Yearly review of past incidents and systems with recommendations
|
|
Installation and configuration of new computers at a reduced rate
|
We also offer a full instalation service for new hardware, Networking, VOIP telephones
and may other aspects to help you run your business.
If you wish to find out more about FactoryMaster and the support we offer our customers
then call us on the number above or complete the
contact form.